Privacy Policy

Last updated: March 2026

JC Details LLC ("we," "us," or "our") operates the website jcdetails.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described in this policy.

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1. Information We Collect

We collect information you voluntarily provide when submitting a quote request or contacting us. This may include:

• Full name
• Phone number
• Email address
• Vehicle details (year, make, model)
• Service address or general location
• Any additional notes or questions you include in your message

We do not collect any payment information through this website. All payments are handled separately at the time of service.

2. How We Use Your Information

The information you provide is used solely to:

• Respond to your quote request or inquiry
• Schedule and confirm your appointment
• Contact you regarding your service
• Send follow-up communications related to your booking

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website uses the following third-party services, each with their own privacy practices:

• Google Maps & Places API — Used to display our service area map and load customer reviews from our Google Business Profile. Google may collect usage data in accordance with Google's Privacy Policy.
• Meta Pixel (Facebook) — We use the Meta Pixel to measure the effectiveness of our advertising and to reach people who have visited our website with relevant ads. Meta may collect browsing data in accordance with Meta's Privacy Policy. You can opt out of Meta's ad targeting via your Facebook Ad Preferences.

4. Cookies & Local Storage

Our website uses your browser's local storage to cache Google review data for faster page loads. This data is stored only on your device and is not transmitted to us. It contains only publicly available review information (reviewer name, rating, text) and expires after 15 minutes.

Third-party services such as Google and Meta may also place cookies on your device. You can control cookie settings through your browser preferences.

5. Data Retention

Quote form submissions are received via email and retained only as long as necessary to fulfill your service request. We do not maintain a formal customer database. If you would like your information removed, contact us at the email below.

6. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request that we correct or delete your information
• Opt out of any future communications from us

To exercise any of these rights, contact us directly using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Email: jcdetailsbiz@gmail.com
• Phone: (508) 269-7667
• Location: Plainville, MA (Fully Mobile)